1. General Policy
We strive for 100% customer satisfaction. If you are not satisfied with our service, you may request a free revision or a refund under the conditions below.

2. Eligibility for Refunds
Refunds are only available if the final mastered audio does not meet the specifications agreed upon. Requests must be made within 14 days of delivery.

3. Revisions
We offer unlimited revesions to address any concerns with the final product.

4. Non-Refundable Services
Custom work that has been fully delivered and meets the agreed-upon specifications is non-refundable.

5. How to Request a Refund
To request a refund, please contact us at he***@*******mm.com with your order email and reason for the request.

6. Processing Time
Refunds will be processed within 5-7 business days after approval.